Duration 2 hours

LEARNERS SHOULD EXPECT TO DISCUSS TO THE FOLLOWING:

• Investigation planning: What a good investigation looks like, and how to plan one

• Conducting interviews: How to inform parties of the investigation and explain the process. Outlinting interview questions for consistency.

• Assessing credibility: How to treat all parties equally and make decisions based on objective criteria

• Collecting evidence: How to use physical and digital evidence to document facts and support conclusions

• Interviewing witnesses: How to document the investigation, assess credibility, and understand the legal rights of participants

• Building rapport: How to create a connection with interviewees to ensure effective communication

• Crafting interviewing questions and road maps: How to use effective interview techniques

• Review of case studies and practices